Welcome to the Reset Community FAQ

We’re so glad you’re here. Whether you’re just exploring or already signed up, this page is designed to help you feel informed, supported, and confident in your journey. We know that wellness isn’t one-size-fits-all—so our programs are flexible, transparent, and rooted in real-life experience. Here, you’ll find answers to the most common questions about membership levels, program structure, time commitment, support options, and how to choose what’s best for you. Whether you’re drawn to the free 7-Day Anti-Challenge, the Reset Mini Circle, or VIP coaching, you’re welcome to begin at your own pace. Still have questions after reading? Don’t hesitate to reach out—we’re here to help you Reset, Renew, and Reclaim your wellness, one step at a time. 

1. What if I only want to do the free Reset Membership?

That’s absolutely fine! The free Reset Membership is designed to give you a boost and introduce you to Coach Lorraine’s approach. You’re welcome to enjoy the free 7-Day Reset and resources for as long as you like. There’s no obligation to purchase anything further. Whenever you feel ready for more support or structure, you can always come back and join our paid programs. We’re here whenever you need us.
Tone: Reassuring that free is truly free and useful on its own, no strings attached, which builds trust. This can encourage more people to sign up for free, knowing they won’t be hounded or forced to upgrade.

2. Do I need to complete the 7-Day Reset challenge before joining the Mini Circle or other programs?

Not at all. The 7-Day Reset is a great jumpstart, especially if you’re new, but you can choose to enroll in the Mini Circle or even VIP directly if you prefer. Each program is designed to stand on its own. Many women do start with the 7-Day Reset and then feel excited to continue into the Mini Circle – but if you already know you’re ready for group coaching or one-on-one support, you can jump right in! Follow the path that feels right for you.

3. Is the Mini Circle a one-time fee or a subscription?

It’s a one-time fee for the entire 4-week program. That price covers all four group sessions, your one-on-one consult, and materials. It also includes membership access during that period. After the 4 weeks, there’s no recurring charge – though many members choose to continue their journey with us in other ways. We’ll keep you informed of options, but you won’t be automatically billed for anything beyond the $197 unless you decide to purchase additional programs.

4. If I upgrade to VIP or Ambassador, do I still get access to the group community?

Yes! VIP includes the group Mini Circle experience, so you’ll be part of that 4-week circle and get your private sessions. Ambassador clients also have access to all group communities and resources. We never take away features when you move up – we only add more support. So you’ll always have the sisterhood alongside your personal coaching.

5. How do I know which level is right for me?

Consider your goals and how you best thrive. If you’re just dipping your toes into wellness or want to sample our approach, start with the Free Reset Membership. If you know you need accountability and like sharing with others, the Mini Circle is a wonderful next step. Choose VIP if you’re craving more personalized attention but still enjoy group energy – it’s a boost for faster results. And if you’re truly ready for a life-changing commitment and personal mentorship, the Ambassador Program is there for you. Also, feel free to reach out to Coach Lorraine (via the contact link below) and schedule a 30 min Minisult – she can help guide you to the best fit based on your situation. The journey is personal, and we’re here to help you succeed.

6. What if I have a busy schedule? Will I have time for these programs?

We designed all our programs with busy women in mind (many of our members are working professionals, moms, caregivers, or all of the above!). The free 7-Day Reset takes just 5-10 minutes a day. The Mini Circle group sessions are 90 minutes weekly (with flexible scheduling options or recordings if you miss one), and the personal consult can be arranged at a convenient time for you. VIP and Ambassador coaching calls are scheduled at times that work for you, and you’ll work with Coach Lorraine to create routines that fit into your life, not add stress. In short, we will accommodate your schedule and help you make the most of the time you invest in yourself.


7. Do you offer refunds or guarantees?

We want you to be happy and find true value in your wellness journey. For the Reset & Reclaim Mini Circle and VIP Wellness Journey, we offer a 14-day satisfaction guarantee. If, within the first 14 days, you attend the sessions, track & document your routines as outlined, and still feel the program isn’t the right fit, simply let us know — and we’ll issue a full refund, minus the non-refundable $49 membership fee. No hard feelings — your well-being comes first.

For the Ambassador Program, because it’s a significant 90-day commitment, we begin with a consultation call to ensure it’s a mutual fit before enrollment. Once coaching begins, we’re fully committed to your success. However, if unforeseen circumstances arise, we review refund or postponement requests individually and with care.